Chattogram Wasa is replacing 10,500 malfunctioning, damaged, and stolen water meters to relieve customers from complaints of average, extra, and ghost bills. This replacement work started in the city from October 12.
When a water meter goes out of order, breaks, or gets stolen, Wasa conventionally charges customers based on an average bill. Consequently, customers often complain about receiving higher bills than usual. To solve this problem and bring transparency to revenue collection, Wasa is carrying out this initiative voluntarily.
Chattogram Wasa Managing Director Engineer Selim Md. Jane Alam inspected the meter replacement activities firsthand in the Halishahar Boro Pol area of the city and spoke with the customers. Other Wasa officials were also present at the time.
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